This article provides information about the Emma for Keap integration, which was sunset in 2023.

End of Support Notice for the Emma for Keap Integration

The Emma for Keap integration that this article was initially created for is no longer updated or supported by Emma. As an alternative, you may be able to use Emma's Zapier integration or SFTP sync tool.

Connecting to Keap

As one of our Audience Connect options, this integration allowed you to sync your contacts from Keap (formerly Infusionsoft) to your audience groups so that you could send to them from your Emma account and track each campaign's performance.

1. Navigate to your Audience tab.
2. Click on the Connect section in the panel on the left.
3. Click on the View Keap button.
4. On the next page, locate Infusionsoft in the list and click on the corresponding Connect button.
5. Enter your Keap username and password and click Log In.
6. Once you have been granted access to interact, click on the Allow button.

7. Select the groups that you'd like to map to your account. You can also add a new contact group from this screen. Make your selections and then click on the Next: Map fields button.

   

8. Select the fields that you want to sync to your account. Make sure that their labels match the fields you want to add them to (remember, fields are case-sensitive).

   

9. Click on the Next: Summary and save button.
10. Accept the terms of service and click on the Next: Summary button.
11. Review the mappings you've selected, then click on the Activate: Sync button.

Once connected, the sync would run once daily. Additionally, you could force the sync to update at any time by clicking Sync now.