Let contacts on Microsoft Dynamics sites unsubscribe in one click.

Applies to: Microsoft Dynamics CRM sites

Overview

Contacts on Microsoft Dynamics-integrated sites can unsubscribe with a single click from an email link, as contacts on Interaction sites already can. One-click unsubscribe handles both content-type unsubscribes and global unsubscribes.

Before you start

• Your site is connected to Microsoft Dynamics CRM.

• For one-click unsubscribe, you need the ListIDs of all content types being utilised in Dynamics.

Set up one-click unsubscribe

1. Open the Microsoft Dynamics settings for your site.

2. In Content Type Dictionary, enter the ListID for each content type.

3. Save your changes.

4. In Crm Metadata Manager, select your Microsoft Dynamics instance and open Supression Fields. Check that GlobalUnsubscribe is configured.

Once both are set, unsubscribe links in your emails use one-click unsubscribe.

Use these features

One-click unsubscribe

A contact selects the unsubscribe link in an email and is unsubscribed in a single click. Vuture uses your Content Type Dictionary to handle content-type unsubscribes, and the GlobalUnsubscribe setting to handle global unsubscribes.